Privacy Policy

Last updated: April 10, 2026

Who we are

This website is operated by the developers of Ollingo — a desktop productivity application for Windows that enables users to:

– Analyze and process text using local AI models via Ollama integration (offline-capable)

– Translate content online using multiple open translation engines.

– Manage AI workflows with chunk-based processing for large documents

– Export results to FB2, DOCX, and HTML formats

Data handling:

– Local AI processing: text is processed on your device; no data is sent to external servers when using Ollama locally

– Online translation: when using online translators, text snippets are sent to third-party translation APIs; we do not store or log translated content

– No account registration or cloud storage is required for core functionality

Developer: Individual Entrepreneur, Olesia Morozova, Kyiv, Verhovynna 41/55, Ukraine

Contact: [email protected]

Cookies

When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Additionally, our website may use essential cookies required for the shopping cart and checkout process when purchasing software licenses. These cookies are strictly necessary to complete your purchase.

Embedded content from other websites

Some pages on this site include embedded YouTube videos. Embedded content from YouTube behaves in the exact same way as if the visitor has visited YouTube directly. YouTube (Google) may collect data about you, use cookies, and monitor your interaction with that embedded content.

This site also uses Google reCAPTCHA and Cloudflare Turnstile to protect forms and the checkout process from spam and abuse. reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google for analysis.

Please review the privacy policies of these third-party services:

YouTube Terms of Service: https://www.youtube.com/t/terms

Google Privacy Policy: https://policies.google.com/privacy

Cloudflare Privacy Policy: https://www.cloudflare.com/privacypolicy/

What data we collect

We collect the following personal data when you make a purchase: full name, email address, machine ID data, billing country, and transaction ID. This data is provided directly by you during checkout and is necessary to process your order and deliver your license key.

Who we share your data with

We do not sell or rent your personal data to third parties. However, we share data with the following trusted service providers as necessary to operate this website and process purchases:

Hetzner Online GmbH — our website is hosted on servers provided by Hetzner (Germany). Website data is stored securely on their infrastructure. Privacy policy: https://www.hetzner.com/legal/privacy-policy
If you request a password reset, your IP address will be included in the reset email.
All third-party providers are required to handle your data in accordance with applicable data protection laws, including the GDPR.

Google LLC — for embedded YouTube videos and reCAPTCHA spam protection. Data may be transferred to Google servers. Privacy policy:

Cloudflare, Inc. — for website protection and proxying.

Stripe | PayPal | Liqpay — for secure payment processing. Your payment data is processed directly by our payment provider and is not stored on our servers. Privacy policy:

How long we retain your data

When you purchase our software, we retain the following data:

  • Name and email address — retained for the duration of your license and for a minimum of 5 years in accordance with applicable tax and accounting regulations

  • Purchase records — retained for a minimum of 5 years as required by EU accounting law

  • License / serial numbers — retained indefinitely to allow license verification, reactivation, and customer support

We do not retain any payment card data. All payment information is processed and stored exclusively by our payment providers (Stripe | PayPal | Liqpay).

You may request deletion of your personal data at any time by contacting us at [email protected] Please note that we may be required to retain certain data (such as transaction records) for legal and tax compliance purposes even after such a request.

What rights you have over your data

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of access — you can request a copy of the personal data we hold about you

Right to rectification — you can request correction of inaccurate or incomplete data

Right to erasure — you can request deletion of your personal data. Please note that we may be required to retain certain data (e.g. purchase records) for legal and tax compliance purposes

Right to restriction — you can request that we limit the processing of your data

Right to data portability — you can request an exported file of the personal data we hold about you

Right to object — you can object to processing of your personal data in certain circumstances

To exercise any of these rights, please contact us at: [email protected]

We will respond to your request within 30 days as required by GDPR Article 12.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.

Where your data is sent

Your personal data may be transferred to and processed by the following services located outside your country:

Hetzner Online GmbH (Germany) — website hosting. Data remains within the European Union

Stripe, Inc. (USA) — payment processing. Stripe is certified under the EU-U.S. Data Privacy Framework

PayPal Holdings, Inc. (USA) — payment processing. PayPal is certified under the EU-U.S. Data Privacy Framework

LiqPay (Ukraine) — for secure payment processing.

Google LLC (USA) — reCAPTCHA and YouTube. Google is certified under the EU-U.S. Data Privacy Framework, ensuring adequate protection of your data

All international data transfers are carried out in accordance with GDPR Chapter V, using adequacy decisions or appropriate safeguards.

Cloudflare, Inc. (USA) — website protection and proxy services (CDN, DDoS protection, and website security and performance). Cloudflare is certified under the EU–U.S. Data Privacy Framework, providing an adequate level of protection for your personal data.

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